1- Scope, Customer Information

The following general terms and conditions govern the contractual relationship between brandish.eu and consumers who purchase goods through our shop. The contract language is German.

2- Conclusion of contract

The offers on the Internet represent a non-committal request to you to buy goods. You can add one or more products to your shopping cart. In the course of the ordering process, you enter your data and requests regarding payment methods, delivery modalities, etc. Only by clicking the order button you enter a binding offer to conclude a purchase contract. The presentation of the products in the online shop does not constitute a legally binding offer, but only a request for the order. In the online shop, brochures, advertisements and other advertising material included offers and prices are therefore free and non-committal.

3- Customer information: Storage of your order data

Your order with details of the concluded contract (for example type of product, price etc.) will be stored by us. You agree to be bound by the terms and conditions, but you can also call the GTC at any time after conclusion of the contract via our website.

As a registered customer, you can access your degenerate orders via the customer’s LogIn area (My customer account).

4- Customer Information: Correction Notice

You can correct your entries at any time by submitting the order. We inform you about the way of the ordering process about further correction possibilities. You can also complete the ordering process at any time by closing the browser window.

5- Reservation of Title

We retain ownership of the delivered goods. During the existence of the retention of title, the buyer may not sell the goods (hereinafter referred to as “reservation goods”) or else the property thereof.


In the case of access by third parties – in particular bailiffs – to the reserved goods, the buyer shall point out our property and notify us immediately so that we can enforce our proprietary rights.


In the case of breach of contract by the buyer, in particular in the event of a delay in payment, we are entitled to demand the reserved goods.

6- Legal Liability for Defects

Warranty rights Our goods are subject to statutory liability for defects. limitation Your claims for defects in used goods require one year from the delivery of the sold goods to you. Exceptions to this rule are claims for damages, claims for defects which we have fraudulently concealed, and claims arising from a guarantee which we have assumed for the quality of the goods. The statutory periods of limitation apply to these excluded.

7- Limitation of liability

We exclude the liability for slightly negligent breaches of duty, insofar as these are not contractual obligations, damages from injury to life, body or health, guarantees or claims under the Product Liability Act. The same is gold-plated for breaches of duty and fulfillment benefits and our legal representatives. The obligations to the contract are the duty to you. Furthermore, we have the matter free of material and legal deficiencies to procure.

8- Transportation damage

If goods with obvious transport damage are delivered, so please complain about mistakes please immediately with delivery person and please contact us as soon as possible. Failure to make a complaint or to make contact with your statutory warranty rights does not imply any consequences. However, they help us to claim our own claims against the freight carrier or the transport insurance.

9- Returns & Exchanges

You can return the goods received without giving reasons within 14 days by returning the goods. The period begins at the earliest upon receipt of the goods and this instruction.

Returns can only be accepted by us

Exchangesrecht vergoldet only for our Onlineshop for returns or exchange please use our return note.

Cost returns outside the EU. Rest agb


(4.1) during the package delivery the customer has the option to choose between DTU (unpaid) or DTP (paid). At DTU, the customer only accepts the pure return AG

The contract between us:

Normally, We must receeive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

Our right to refuse your order:


6.1 We reserve the right to refuse to accept your order for any reason including, without limitation and whether or not payment has been received by us, if:


6.1.1 We have insufficient stock materials to deliver the goods you have ordered within the specific time period.


6.1.2 One or more of the goods you ordered was listed at an incorrect price until agreed between you & us due to a misunderstanding.


6.2 If we do refuse your order we will notify you by e-mail and will re-credit to your account any sum deducted by us from your side as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

Right for you to cancel your contract:


7.1 You may cancel your contract with us for the goods you order at any time up to the end of the fourteenth working day from the day after the date you ordered the goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.


7.2 To cancel your contract you must notify us in writing.


7.3 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk.


7.4 As we manufacture all items on specifically ordered for your choice so they can only be returned if faulty or delivered in error.


7.5 Once you have notified us that you are cancelling your contract, any sum debited to us from your bankers will be re-credited to your account as soon as possible and in any event within 30 days of your order.


Fraud prevention:


8.1 You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.


8.2 We will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.



Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address.

Events beyond our control:

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.


Governing Law:

The contract between us shall be governed by and interpreted in accordance with Our Federal Govt. laws and our Federal Govt. courts shall have jurisdiction to resolve any disputes between us.


Entire agreement:

These terms and conditions, together with our current prices, the prices agreed between us from time to time, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us and except where you are dealing as a consumer:


12.1 Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any goods offered for sale by us; and,


13.2 Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

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